Responsible gambling

Bet365 is committed to providing a safe and responsible gaming environment for all our customers. We understand that problem gambling can affect anyone, regardless of their background or circumstances.

Tools for Responsible Gaming

We offer various tools to help you manage your gaming habits:

• Deposit Limits: Set a limit on the amount you can deposit into your account.
• Loss Limit: Stop playing when you reach a certain loss threshold.
• Time-Outs: Temporarily suspend your account for a specified period, preventing access to our services during this time.
• Self-Exclusion: Permanently close your account, excluding yourself from all Bet365 products and marketing communications.

Session Reminders

To help you stay in control of your gaming activities:

• Session duration reminders: We'll prompt you with regular updates on how long you've been playing.
• Reality checks: Receive a summary of your net results after a set period, encouraging you to review your progress and consider taking a break.

Support Links

In addition to our responsible gaming tools, we provide links to reputable organizations offering support for problem gamblers:

• GamCare: A leading UK-based organization providing guidance, counseling, and treatment options.
• Gambling Therapy: An international resource connecting individuals with therapists specializing in gambling issues.
• International online support resources.

Your Safety is Our Priority

At Bet365, we take your well-being seriously. If you're experiencing problems related to gaming or suspect someone else might be affected:

1. Contact our customer service team for assistance.
2. Reach out to a trusted friend or family member for assistance.
3. Utilize the help lines and support services listed above.

Remember, responsible gaming is everyone's responsibility. Let us work together to create a positive and healthy gaming environment.